55bat handles your information, transaction records, and device activity with a clear purpose — to run your account and keep it secure. This policy covers every data point we gather when you access our lobby, process a bKash or Bank Transfer transaction, or contact our support team. Your access to this service depends on your local law and eligible regions.
Account Data Protected
bKash & Bank Transfer Context
Mobile Session Privacy
Support Contact Records
POLICY SCOPE AND BASIS
How This Privacy Policy Works
When you open an account on 55bat, we collect the information you provide directly — your registered email address, account credentials, and the payment details you enter for bKash or Bank Transfer transactions. We also collect data your device sends automatically: IP address, browser type, session timestamps, and pages visited inside the lobby. This information serves three purposes. First, it lets us process your deposits and withdrawals through bKash or Bank Transfer and keep a record your account wallet reflects accurately. Second, it lets us detect unusual access patterns and protect your login. Third, it helps us respond when you raise a question through our support channels. We do not sell your personal data to third parties. We share data only where needed to process a payment rail you have chosen, to comply with a lawful request, or to operate the platform infrastructure your session runs on. The legal basis for processing varies by jurisdiction. Because local law governs what data processing is permitted in your region, the rights you hold and the obligations we carry depend on where you access this service from. If local law in your location restricts or prohibits this type of platform, you are responsible for knowing that before continuing.
bKash Transactions
When you select bKash as your deposit or withdrawal method, we pass the minimum required account identifiers to complete that transaction. We retain a record of the transfer reference in your account wallet history, visible from your signed-in account page.
Bank Transfer Records
Bank Transfer details you submit — account name, bank name, and reference — are stored against your account for the duration needed to reconcile the transfer and respond to any dispute you raise with our support team.
Device and Session Data
Your IP address, device type, and session duration are logged each time you access the lobby. We use this data for security checks and to flag logins that differ significantly from your normal access pattern.
Third-Party Payment Processors
Payment processors handling bKash and Bank Transfer transactions operate under their own privacy terms. We share only the data fields their systems require to complete a transaction; we do not share browsing or game history with them.
WHAT THIS POLICY COVERS
Where This Policy Applies and Where It Does Not
This policy applies to data collected directly through the 55bat platform — account registration, lobby sessions, and payment flows. It does not extend to third-party sites you navigate to from our pages, or to payment providers' own data handling once a transaction leaves our system. Understanding the boundary helps you know which privacy contact to use for which question.
Account Access Data
Covered fully. Every login, session, and account-settings change that happens inside your 55bat account falls under this policy. You can request a record of this activity through the support routes listed on this page.
Payment Transactions
Covered for the data we hold. Once a bKash or Bank Transfer instruction leaves our system and enters the payment provider's network, their own privacy policy governs that portion. We cover only what our records contain.
Lobby and Game Content
Covered for session behaviour we log. Game titles, session length, and navigation paths inside the lobby are recorded under this policy. We do not share individual game-session data with third parties outside our platform infrastructure.
Third-Party Services
Not covered. Any external site, app, or service you reach by following a link away from 55bat operates independently. We have no visibility into or responsibility for data collected outside our own domain.
YOUR DATA RIGHTS
Actions You Can Take Under This Policy
You have practical options for reviewing and managing the personal data we hold. Log in to your account and open the account settings page to see the profile information currently on file — your registered email, linked payment methods, and contact preferences. If any detail is incorrect, the account settings page has fields to update them directly. For records you cannot edit yourself — such as historical transaction logs tied to a bKash or Bank Transfer entry — you can raise a correction request through our support team. Where local law grants you a right to request deletion or portability of your data, you can submit that request via the support contact routes below. We aim to acknowledge every data request and point you toward the right next step; the timeline for full resolution depends on the nature of the request and the legal obligations we carry in your jurisdiction. Access and eligibility for these rights depend on your local law and the region you access this service from.
Review Your Records
Open your signed-in account page and navigate to account settings. Your registered details, wallet history, and linked payment methods are displayed there. No separate request is needed to view your own live account data.
Correct Account Details
Update your email address, contact number, or payment preferences directly from the account settings fields. For transaction-level corrections involving a past bKash or Bank Transfer entry, contact support with the reference number.
Raise a Data Question
Send a written question through the support contact routes on this page. Describe the specific record or processing activity you are asking about, and include your registered account email so we can locate your file accurately.
Request Further Action
If local law gives you a deletion or portability right, submit the request in writing through support. We will confirm receipt and explain what is possible under the legal obligations that apply to your region.
PRIVACY CONTACT ROUTES
How to Reach Us About This Policy
For any question about how we handle your data — account records, transaction history, or a request under this policy — use the contact routes published on this site. Have your registered account email ready so we can locate your records without delay. All privacy-related requests are handled through the same support team that manages account and wallet queries.
Live Chat Support
Open the live chat widget available on the site to reach the support team directly. Use this route for quick questions about what data we hold or to start a correction request for your account details.
Email Support
Send a written request to the support email address published on the site's contact page. For formal data requests — correction, deletion, or portability — email gives you a written record of what you submitted and when.
Account Settings Page
For self-service data review, log in and open account settings. Most profile and payment-method records are visible and editable there without needing to contact support first.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, and Account Security
We apply session-level controls to your account data and use HTTPS across every page where personal information is transmitted. Cookies on this site serve two roles: keeping your login session active and recording which lobby sections you have visited so the page loads your last position correctly. You can clear cookies from your browser settings at any time; doing so will end your current session and require you to log in again. We retain account data for as long as your account remains active and for the period required by applicable financial record-keeping obligations. When an account is closed, we remove personal data that is no longer required and retain only what ongoing legal or financial obligations demand. For questions about specific retention periods or to request information about what we hold, contact our support team using the routes on this page.
HTTPS Transmission
Every page that handles account credentials, payment details, or personal data uses HTTPS. Data you submit through the bKash or Bank Transfer flow is encrypted in transit between your device and our systems.
Cookie Controls
Session cookies keep you logged in and remember your lobby position. Analytics cookies record page-visit patterns in aggregate. You can remove all cookies from your browser settings; your session will end and you will need to log in again on your next visit.
Data Retention
We keep your account records for the duration of your active account and for any period required by financial or regulatory obligations that apply to your region. We do not keep data longer than those obligations require.
Security Contact
If you believe your account data has been accessed without your knowledge, contact support immediately through live chat or email. Our team can flag the account and walk you through the next steps shown in your account security settings.
PRIVACY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These questions cover the data topics our members ask about most when reviewing this policy. If your question is not answered here, use the support contact routes above.
What personal data does 55bat collect when I open an account?
We collect your registered email address, the password you set, and any payment details you enter for bKash or Bank Transfer. We also log your IP address, device type, and session activity automatically when you access the lobby. You can review the profile data we hold from your account settings page.
Does 55bat share my data with third parties?
We share data only where it is necessary to process a payment you have chosen, to comply with a lawful request, or to operate the platform infrastructure your session runs on. We do not sell your personal data. Payment processors for bKash and Bank Transfer receive only the fields their systems require to complete a transaction.
How do I correct incorrect information on my account?
Log in and open account settings to update your email address, contact number, or payment preferences directly. For transaction-level records tied to a past bKash or Bank Transfer entry that you cannot edit yourself, contact our support team with the relevant reference number and your registered account email.
How long does 55bat keep my account data?
We retain your data for as long as your account is active and for any period required by applicable financial or legal obligations in your region. When your account is closed, we remove personal data that is no longer required and keep only what those obligations demand. Contact support for details about specific retention periods.
Can I request deletion of my personal data?
Where local law grants you a deletion right, you can submit a written request through the support contact routes on this page. Include your registered account email and describe what you are requesting. Whether and how we can fulfil a deletion request depends on the legal obligations that apply to your region and the nature of the data involved.
Does this policy apply to my bKash and Bank Transfer transaction history?
Yes, for the records our system holds. Once a payment instruction leaves our system and enters the bKash or Bank Transfer provider's network, their own privacy terms govern that portion. Your transaction history visible inside your 55bat account wallet falls fully under this policy, and you can request a copy through support.
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