These Terms & Conditions set out the rules that apply when you open an account on 55bat and use any part of the platform — including the game lobby, wallet transactions via bKash or Bank Transfer, and all support routes. Access to 55bat and eligibility to use the platform depends on your local law and the eligible regions we support; please confirm this applies to you before proceeding.
Applies to all account holders
Covers bKash & Bank Transfer use
Eligibility depends on local law
Updated terms take effect on publication
POLICY POSTURE
How These Terms Govern Your Account
When you complete account registration on 55bat, you confirm that you have read, understood and accepted every clause in these Terms & Conditions. The agreement is between you and 55bat and covers everything from how your account profile is created to how wallet balances are maintained, how bKash deposits are processed and how Bank Transfer withdrawals are handled. Each time you start a session — whether you open the live casino lobby, browse the slots catalogue or check your transaction history — these terms are in effect. We may revise specific clauses when our operating conditions change; any revised version is published here with a notice at login. Continued use of your account after a revision is published counts as acceptance of the updated terms. If you disagree with any clause, the correct step is to stop using the platform and contact us to close your account. We do not waive our rights under these terms by failing to enforce a particular clause on one occasion. All disputes are handled through the contact routes published on this page and in the support section of your account.
bKash
Bank Transfer
Account wallet
Transaction records
Published support routes
SCOPE & BOUNDARIES
What These Terms Do and Do Not Cover
These Terms & Conditions apply specifically to the 55bat platform. Understanding what falls inside and outside their scope helps you know exactly what you are agreeing to and where to look when something sits beyond our direct responsibility.
Account Access
All account creation, login activity, password changes and session management on 55bat fall fully inside these terms. If your account access is affected by a technical issue or a policy action, these terms describe the process we follow and the steps available to you.
Transactions
Deposits and withdrawals conducted through bKash or Bank Transfer are governed by these terms at the 55bat end. The payment provider's own policies also apply to their side of the transaction; we are not responsible for any delay or condition imposed by the payment provider independently.
Site Content
The game lobby, promotional notices, account pages and all text published on 55bat are covered by these terms regarding how you may use them. You may not copy, redistribute or commercially exploit any content without our written agreement.
Third-Party Services
Game studios whose titles appear in the lobby — such as Joker, PG Soft or Microgaming — operate under their own software licences. These terms do not override those; they govern your account-level relationship with 55bat, not the technical terms of the studio software itself.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These Terms & Conditions are not only obligations — they also describe practical steps you can take to manage your account and how we will respond. You have the right to review your transaction history at any time by opening the wallet section of your account; every bKash deposit and Bank Transfer withdrawal is logged with a timestamp and reference number. If you believe any personal detail on your account profile is incorrect — such as a registered mobile number or a linked bank account name — you can request a correction by contacting support with the relevant documents. Questions about how a specific clause applies to your situation are handled through our published support routes; we aim to give a clear, clause-specific response rather than a generic one. If you choose to close your account, submit that request through support and we will confirm the closure in writing, including the status of any remaining wallet balance at the time of closure.
Review Transaction Records
Open the wallet tab in your account to see a full log of deposits and withdrawals, including bKash and Bank Transfer entries, each with a reference and timestamp.
Correct Account Details
Contact support and provide supporting documents if a registered detail — mobile number, account name or linked payment method — needs to be corrected or updated.
Raise a Policy Question
Send your question through the support routes on this page; reference the specific clause you want clarified so we can give you a direct, relevant answer.
Request Account Closure
Submit a closure request through support. We confirm closure in writing and advise you on the status of any wallet balance that remains at the point your account is closed.
CONTACT ROUTES
How to Reach Us About These Terms
If a clause in these Terms & Conditions is unclear, or if you need to raise a formal question about your account status, the following routes are published on this site. Use the channel that suits the urgency and nature of your query.
Live Chat
The live chat button is visible on every page of the 55bat site. Use it to ask a direct question about a specific clause or your current account status. Our team responds in the same session where possible.
Email Support
For formal queries — such as a request to correct account records or a written question about how a term applies to a specific transaction — send a message through the email address published in the account help section.
Account Help Section
The help section inside your signed-in account lists the current contact options and links to published policy documents including these Terms & Conditions. Check there for the most current version of any policy.
HOW WE MANAGE THIS
Our Approach to Policy, Data and Account Security
These Terms & Conditions describe not only your obligations but also ours. Here is how we handle the areas that matter most to your account.
Account Data Handling
We hold account data — including the mobile number linked to bKash or the bank details used for Bank Transfer — only for as long as needed to operate your account and meet our obligations. We do not share this with third parties outside of what is required to process your transactions.
Cookies and Site Data
The 55bat site uses cookies to maintain your session and remember your login state. You can adjust cookie settings through your browser; note that blocking session cookies will affect your ability to stay signed in across pages.
Account Security Steps
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact us immediately through live chat or email so we can review recent session activity and act on your request.
Requesting Policy Changes
If you believe a clause in these terms affects you unfairly given your specific account situation, you can put that in writing through our email support route. We review such requests and respond with a reasoned position.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often from account holders who have read through these Terms & Conditions and want a plain-language answer before they proceed.
When do these Terms & Conditions apply to my account?
They apply from the moment you complete account registration and continue to apply for as long as your account remains open. Every session, transaction and support request you make falls within the scope of these terms, regardless of how long ago you registered.
Does using bKash or Bank Transfer change the terms that apply to me?
These terms govern your account-level relationship with 55bat, including how deposits and withdrawals are recorded in your wallet. The payment provider — bKash or your bank — also has its own conditions that apply independently on their side of the transaction.
What happens if 55bat updates these Terms & Conditions?
We publish the updated version on this page and display a notice at your next login. If you continue to use your account after that point, it is taken as acceptance. If you do not agree with the changes, contact support to close your account before your next session.
How do I know if I am eligible to use 55bat under these terms?
Eligibility depends on your local law and whether you are in a supported region. These terms do not override local legal requirements. You are responsible for confirming that using the platform is permitted in your jurisdiction before opening or continuing to use your account.
Can I dispute a transaction record under these terms?
Yes. Open the wallet section of your account to review the transaction log. If you see an entry you believe is incorrect, contact support through live chat or email with the reference number and timestamp, and we will investigate and respond to your query.
How do I formally request a change or ask a clause-specific question?
Send your request or question through the email support route listed in your account help section. Reference the specific clause and your account details so we can give you a direct, documented response rather than a general reply.
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